Refund Policy

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Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. There may be exceptions! 

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged.

Please note, all items excluding clothing are one of a kind.

If you need to exchange it for the same item, send us an email at info@prawncocktail.net and send your item to: 101 Morrison avenue wombarra Wombarra New South Wales AU 2515.

Shipping
To return your product, you should mail your product to: 101 Morrison avenue wombarra Wombarra New South Wales AU 2515

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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